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Oh shit.https://mastodon.social/@yvonnezlam/113199649409710636 -
Oh shit.https://mastodon.social/@yvonnezlam/113199649409710636@zkat @polotek Sure, but theres also the tradeoff. If its going to take me 5x longer to build the measurement pipeline to "justify", would just building it not be better for the business? And there are things like developer productivity, where people have dedicated their entire careers to "measuring" it and the answer is you basically can't measure it reliably. You end up having to rely on CSAT numbers to best approximate it.
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Oh shit.https://mastodon.social/@yvonnezlam/113199649409710636