Heroku install went smooth, but app crashes immediately

Technical Support
  • I am new new to nodeBB, excited to get things going!

    I followed the instructions at:
    to install on Heroku and all of the steps seem to go smoothly,

    But when I try to view the app, I get a (standard Heroku) "Application Error" message.

    Looking at the logs I found the follow, which doesn't seem to provide much insight:

    2015-08-12T14:01:15.294630+00:00 heroku[api]: Enable Logplex by [email protected]
    2015-08-12T14:01:15.294630+00:00 heroku[api]: Release v2 created by [email protected]
    2015-08-12T14:17:42.858141+00:00 heroku[slug-compiler]: Slug compilation started
    2015-08-12T14:17:42.858159+00:00 heroku[slug-compiler]: Slug compilation finished
    2015-08-12T14:17:42.769401+00:00 heroku[api]: Scale to web=1 by [email protected]
    2015-08-12T14:17:42.816196+00:00 heroku[api]: Release v3 created by [email protected]
    2015-08-12T14:17:42.816196+00:00 heroku[api]: Deploy f12c3f2 by [email protected]
    2015-08-12T14:17:48.326841+00:00 heroku[web.1]: Starting process with command `node loader.js --no-daemon`
    2015-08-12T14:17:52.067405+00:00 heroku[web.1]: State changed from crashed to starting
    2015-08-12T14:17:52.066137+00:00 heroku[web.1]: State changed from starting to crashed
    2015-08-12T14:17:52.040458+00:00 heroku[web.1]: Process exited with status 0
    2015-08-12T14:17:56.266234+00:00 heroku[web.1]: Starting process with command `node loader.js --no-daemon`
    2015-08-12T14:17:59.226070+00:00 heroku[web.1]: State changed from starting to crashed
    2015-08-12T14:17:59.213278+00:00 heroku[web.1]: Process exited with status 0
    2015-08-12T14:25:59.584537+00:00 heroku[api]: Scale to web=1 by [email protected]
    2015-08-12T14:26:17.967124+00:00 heroku[router]: at=error code=H10 desc="App crashed" method=GET path="/" host=my-app.herokuapp.com request_id=ed569ab5-5fb9-4d18-af46-6e5294e3958a fwd="" dyno= connect= service= status=503 bytes=

    Thoughts? Are there ways to enable a debug mode to help troubleshoot the reason for the crash?

  • What do you see in the nodebb log? It should be in logs/output.log

  • I think I figured this out after trying to run it locally,

    The Heroku install steps say to add the follow dependencies to you package.json:

     "dependencies": {
         "nodebb-plugin-dbsearch": "0.0.10",
         "redis": "~0.10.1",
         "connect-redis": "~2.0.0"
     "devDependencies": {

    But looking closer, nodebb-plugin-dbsearch is already in the package.json at a higher version. This conflict seemed to cause the crash.

    I am guessing that recent versions of nodeBB have changed so this part of the doc is no longer applicable. Here is a pull request to adjust the docs, if I am correct in this assumption:

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