@volanar That may be true, but we're a different kind of company than those silicon valley startups that raise money. This is not to say that they're bad and we're good — just that we're different in how we approach money.
They certainly can use that money to do cool things, but at a burn rate that far exceeds ours. We hit profitability organically, by growing our revenue through our SaaS offering and by taking on custom work.
I like to think we do cool things too, but the downside is I don't have unlimited funds to throw talented developers at every problem that strikes my fancy 🙂
I understand you, but we do not live in an isolated world. We have competition here. And everything needs resources. When choosing a community platform, support is the deciding factor, not programming language. This is the foundation of the foundations, support, support. Support! All modules must be supported. But you have a small team. There are two ways. Finding an investment that suits your history is no problem. You can raise tens of millions and improve your platform to the skies) Or let the community donate to these things. I want to donate hundreds of dollars, but I don't want to take your SAAS. You see who communicates in the community. Basically, these are the owners of individual platforms. They are willing to pay money for support.
I'm even willing to develop this theme for free, as long as you improve your support. Otherwise, my community is at risk. We just can't stand the competition. By your actions, you are advertising discourse. Writing code is not the main thing, the main thing is support. All modules that are written. There lies success. Create an opencollective account, hire developers and take nodebb to the next level. Otherwise, all your clients will sooner or later go into discourse, there are no problems with this.