What is your site URL, if you don't mind sharing.
Add others have said, I recommend rebuilding and restarting your forum from the CLI:
@julian It should not be determined by Is there access to spiders?
@julian thanks so much.
We want to get you ready for summer BBQs with our NodeBB and @meatgistics Summer Giveaway!
Enter to win a $70 Prize Pack from Meatgistics and some cool NodeBB swag.
Easy ways to enter:
👉 Follow us on Instagram or Facebook
💙 Like the post OR Share this post to your story
💬 Comment and tag 2 of your friends (each comment is one entry)
This is an old topic, but for those wondering, this is best done via the registration queue.
From there you can see all other accounts with matching IPs and approve/deny as needed.