nodebb problem loading emojis on composer

[DownPW]

Hello

We have a lot of custom emojis on nodebb.

Sometines, we have emojis not loading properly, sometimes they load correctly after on refresh or several

I think about a problem of nginx conf maybe, or cache, or Cloudflare but i’m not sure and I don’t know with what to begin my research

An idea about that ?

• nodebb 2.8.9 with redis scaling
• nodebb-plugin-emoji 4.0.6
• cloudflare
• nginx

Thanks in advance

[julian]

You'll have to take a look at the dev console networking tab to see what the problem is...

You might see a 404 or other error that might help narrow the problem down.

[DownPW]

Exemple here, after a refresh 3 emojis not loading :

503 error.

Very strange, especially since it's random, it's never the same emojis

[julian]

Are you using a horizontally scaled instance?

[DownPW]

hmmm I just use nodebb scaling with redis like the documentation : https://docs.nodebb.org/configuring/scaling/

But we suffered DDOS attack some time ago and I had set rate limit in nginx when it happened with crowdsec and crowdsec on cloudflare
Maybe this is what created 503 errors with CloudFlare

I will pursue this idea further on my side. I think it's a good track and I'll be back tomorrow

Troubleshooting Cloudflare 5XX errors · Cloudflare Support docs

When troubleshooting most 5XX errors, the correct course of action is to first contact your hosting provider or site administrator to troubleshoot and …

(developers.cloudflare.com)

[julian]

Ah ha, that sounds promising

The emoji plugin does load a lot of separate assets, especially when you open the menu.

[phenomlab]

From what I see on analysis of @DownPW site, this is a ratelimit - HTTP 429.

[DownPW]

Yep, same idea here.

@julian said in nodebb problem loading emojis on composer:

The emoji plugin does load a lot of separate assets, especially when you open the menu.

Exactly, when we open the menu, WE have a lot of request and my rate limit block.

–> I delete all rate config on my nginx configuration and it seems to be better now.

But it bothers me, I would have liked to keep nginx protection against flood/ddos attacks with nodebb.

Need to find the right setting.

If nodeBB staff have idea, I take

[PitaJ]

@DownPW of you're not already serving static assets with nginx, I'd recommend doing that. You should be able to set a separate rate limit for that while still protecting NodeBB.

It may also be possible to whitelist cloudflare so it can bypass the rate limit.