Error (reset password not work)

[Togan]

Hello!

I have a problem with the password reset option...

When the administrator reset the password for the user, user set a new password and after is redirected to the auth page and after authorization the forum again asks to set a new password.

How to fix this problems?

[baris]

@togan Does this happen if the user resets their own password without any admin involvement? Which version of nodebb are you on?

[Togan]

@baris Yes, problems was save. NodeBB 1.14.3.

When user himself requests a password reset via email, the problem persists.

User assigns a new password, after redirected it to the auth page, he is login with new password and forum again asks to reset the password.

[baris]

@togan I tested this on this forum and couldn't reproduce so it might have been fixed already. Can you reproduce on this forum?

[Togan]

@baris Hm...

1. I'm reset password on my account on this forum and it's OK!
2. I'm create new account 'Test' for test on my forum, send request to reset password via email and it's OK!
3. I'm reset password in account 'Test' from ACP and problem returns.

So the problem arises only if have to reset the password via ACP and it does't disappear if the user then requests a password reset via email.

[baris]

Which of these options did you use in the ACP?

[baris]

Can you also check the value of Force password reset after a set number of days in the ACP.

[baris]

I managed to reproduce, thanks for reporting @Togan
https://github.com/NodeBB/NodeBB/issues/8781

barisusakli created this issue in NodeBB/NodeBB

closed force resetting password causes user to get stuck in password reset loop #8781

[Togan]

@baris Thank you!