Over the past few months I’ve been putting my UX Interviewing hat on and helping @jenniferplusplus’s Letterbook project, by talking to a variety of people doing moderation work, largely in the Fedi space
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@jenniferplusplus it’s part of what needs to be done if this space is to eventually flourish, and I want to see it flourish, and I’m happy to have found a place I can contribute this type of work where it feels welcome
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@[email protected] @[email protected] I also appreciate the work you put in. Unlike conversations I've had with FOSS people before (not anyone on fedi thankfully) you actually respected what I had to say, you weren't ready to go "well, isn't $X enough?" you kept it an open conversation without downplaying or diminishing what I was trying to convey. You seem to care a lot about getting it done right and in a way that prioritizes the needs of everyone over the ease of implementation.
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@puppygirlhornypost2 @jenniferplusplus Thanks; There’s a whole bunch of stuff that goes into that caring, but I Have Seen Some Shit You Wouldn’t Believe (well, *you* might, most people don’t)
I said
> I've learned a lot of things through this work, but perhaps the most important is: when you are designing for practitioners, you need to listen to the people doing the work.and I mean it. I really wish more people understood how important that listening is.
